Bookmark / save button shows an error
Quick answer
If the save / bookmark button errors on an offer page, reload the app and try again. If it persists, support should check the bookmark endpoint for that specific post.
Platform
iOS, Android
Area
Feed & Messages
Related system
—
Symptoms
If any of these match, this article is for you.
- You tap bookmark / save on a single offer page.
- Error appears after trying to save.
- Exact error may include toggle-bookmark, status 500, or “Internal server error.”
Step-by-step solution
What to do
- Fully close and reopen the app.
- Open the offer again.
- Try saving once more.
- If it still errors, send support a screenshot and which offer you tried to save.
If it still does not work
- Send the offer URL or screenshot so we can check that save action.
- Tell us your phone model.
Was this article helpful?
Still need help?
Send us a quick form. We'll prefill what we already know about this article.
Related articles
No posts show when tapping “Let’s Barter”
If active posts exist but none show when you tap Let’s Barter, reload the app first. If the feed is still empty, support should check whether a feed / filter is blocking posts.
Cannot follow someone from their profile
If following from a profile fails, try following from the feed as a temporary workaround, then reload the app. If it still fails, support should check the public profile follow handler.
Long post is cut off and there is no “more” button
If a long post is cut off without a “more” button, open the post detail page if available. If the full text is still hidden, report it to support so we can check the display.
Comment box only shows one line while typing
The current comment input may feel cramped for longer comments. You can still submit the comment, but longer text may be easier to write in Notes first and paste into Barterloo.