Payments & Plans
Already paid, choose a plan, checkout errors, and launch promos.
5 articles
All help articles
5 articles · sorted by most common issues
I already paid, but the app asks me to choose a plan
Payments & PlansTop issueDo not pay again. If you already paid but the app asks you to choose a plan, the payment / subscription may not have synced into the app account yet. Support can look it up and attach the plan.
2 min readiOS, Android, WebCheckout error after selecting a plan
Payments & PlansTop issueIf checkout errors after payment or while selecting a plan, stop and contact support with the email you used. Repeated retries can create duplicate payment attempts.
1 min readiOS, Android, WebPlan or subscription status is unclear on profile
Payments & PlansYour plan and verification / business status should be visible on your profile. If the page is unclear, support can confirm your current plan manually.
1 min readiOS, AndroidLaunch promo date or bonus offer count is confusing
Payments & PlansThe launch promo date refers to bonus active offer capacity, not an early end date for a paid yearly subscription. Clearer wording: “Bonus Active Offers until Nov 30, 2026.”
2 min readiOS, Android, WebCheckout page says Barterloo launches in January 2026
Payments & PlansThis is outdated signup copy. Barterloo is currently in beta and the community is being built right now.
1 min readWeb
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