Launch promo date or bonus offer count is confusing
Quick answer
The launch promo date refers to bonus active offer capacity, not an early end date for a paid yearly subscription. Clearer wording: “Bonus Active Offers until Nov 30, 2026.”
Platform
iOS, Android, Web
Area
Payments & Plans
Related system
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Symptoms
If any of these match, this article is for you.
- You think “Launch Promo until Nov 30, 2026” means your yearly subscription ends early.
- Different screens say Nov 30 vs Dec 1.
- You see extra offers and do not know what the promo means.
- Paid users wonder why free users have similar launch-period perks.
Step-by-step solution
What it actually means
- Your regular plan stays the same.
- The bonus offer capacity is temporary and ends when the launch promo ends.
- The promo date is not your subscription end date.
- If your profile still looks confusing, contact support with the email on your account.
If it still does not work
- Send a screenshot of the wording that confused you.
- We will route the copy fix to product.
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