Profile & Display
Profile photo, bio, business status, dark mode, and counts.
5 articles
All help articles
5 articles · sorted by most common issues
Dark mode or color issue makes text hard to read
Profile & DisplayReload the app first. If text is still unreadable, switch to light mode if possible and send support a screenshot of the specific page.
1 min readiOS, AndroidProfile photo glitches after upload or returns to the wrong screen
Profile & DisplayIf uploading a profile photo sends you to the wrong screen or triggers an error, reload the app and check whether the photo saved. If not, retry once and contact support.
1 min readiOS, AndroidPhoto upload says page is managed externally or locked
Profile & DisplayIf the photo picker or page says it is managed externally / locked, collect a screenshot and device details. This may be an iOS permission or app state issue.
1 min readiOSCan I add an About Me or business bio to my profile?
Profile & DisplayA profile bio / about-me field is a requested improvement. Until it is available, include key information in your posts.
1 min readiOS, AndroidProfile shows old test barters or confusing counts
Profile & DisplayIf profile counts include old test data, support can review and reset / clean the account if appropriate.
1 min readiOS, Android
Cannot find what you need?
Tell us what is going wrong and we'll help.